Business and Office Administration 2

Business and Office Administration 2

1. SCOPE

The competent learner, with the required knowledge of office administration and with skills in office procedure, will perform with self-confidence the role of a private secretary or personal assistant.

The qualifying learner is capable of:

• Demonstrate an understanding of the concept of ergonomics and its contribution to conducive working conditions
• Demonstrate efficient records management
• Demonstrate the ability to manage time effectively and efficiently
• Demonstrate an understanding of stock control systems
• Compile a business information manual
• Demonstrate the ability to deal with difficult situations and people in a professional manner
• Plan business receptions and social functions
• Make travel arrangements for a manager
• Prepare correspondence for a range of situations
• Demonstrate an understanding of the mechanics of cash control
• Demonstrate an understanding of banking and forms of payment

2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE

Depending on the curriculum selected, students should be aware that adequate language and numeracy skills are necessary for coping with the demands of the curriculum.

Apart from the formal requirements, learners who register for entry into this qualification at level 5 should

• Have the information-gathering, analysis and presentation skills required at exit level 4 on the NQF
• Be able to comprehend what they have learned and to communicate it reliably, accurately, and comprehensively in the required medium of instruction
• Be able to begin to take responsibility for their own learning and its progress within a well-structured and managed learning environment
• Be able to evaluate their own performance   

3. DURATION

6 Days

  4. UNIT STANDARDS REFERENCE

This is a non unit standard based skills programme

5. COST

Please refer to office for formal quotation.