Training and learning techniques in the workplace

Training and learning techniques in the workplace

Training and learning techniques in the workplace

Conduct on-the-job coaching

Describe the basic principles of training
Explain the importance of questioning techniques and give examples of questions
Distinguish the concepts of coaching and training from each other
Describe alternative arrangements for coaching
dentify the need for coaching through discussions with the person to be coached
Arrange a specific time and place for the coaching session, and prepare for it
Communicate theory and knowledge associated with the coaching session
Complete the coaching session
Give honest feedback and encourage the learner to ask questions
Monitor the ongoing progress and give ongoing feedback in the workplace
Identify possible problems that may occur in relation to coaching
Develop a plan for individual coaching, taking the needs of the team into account

Conduct on-the-Job-Training

Explain the difference between on-job-training and classroom training
Describe the principles of adult learning
Explain the importance of the accurate recording and measurement of on-job-training
Explain the importance of training new employees and experienced employees
Explain the advantages of a task list as the basis of logical training sessions
Explain the importance of planning a training session
Compile task lists of daily, weekly or monthly tasks that link with the on-job-training plan
Conduct structured training sessions
Break down the tasks to be trained into detailed steps
Conduct training through appropriate methods
Check that the learner can perform the task to the required standard
Maintain a training plan that ensures continuity of development
Identify possible problems that are process or system related
Develop a plan for individual on-job-training, taking the needs of the team into account

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