ASORIP (Pty) Ltd is committed to respecting the privacy of our clients personal data. To demonstrate its commitment, ASORIP has created this Privacy Statement in order to communicate its intent to provide effective processes for the appropriate handling of such private information and to comply with the following legislation:
*Bill of Rights, Chapter 2 Section 36
*Protection of Personal Information (POPI) Act, 2013
*Regulation of Interception of Communications and Communication Related Information Act, 70 of 2002 (RICA) Section 6(1)
For the purpose of business communications, administration and transacting ASORIP may collect and/or use personal information, for example: your name, address, telephone number, e-mail and/or voice recordings. This will enable ASORIP to:
*ensure that the business complies with regulatory procedures
*prevent or detect crime to investigate the unauthorised use of a telecom system
*provide evidence of a business transaction
*respond to training issues
*secure the effective operation of the telecom system
*see that quality standards or targets are being met
ASORIP reserves the right to amend or modify this Privacy statement at any time in response to new privacy legislation.
“Your calls maybe recorded for training and quality purposes” and in addition, ASORIP can monitor phone calls or emails that have been received to see whether they are relevant to the business (e.g. open an employee’s voicemail or mailbox systems while they are away to see if there are any business communications stored there).