PASSENGER VEHICLE SALESPERSON

PASSENGER VEHICLE SALESPERSON

PASSENGER VEHICLE SALESPERSON

1. SCOPE

This Unit Standard is intended for learners in automotive sales who are required to forecast, monitor and evaluate their own performance from statistical information and market trends.

On achievement of this unit standard, the learner will be able to:

    • Evaluate information for forecasting sales against company expectation.
    • Make and record sales forecasts based on market factors.
    • Monitor and evaluate previous own sales performance against own forecasts.

A Learner is capable of conducting sales in a specific industry by presenting the products and services to the customer in such a way that is conducive to a successful sale. A Learner is capable of acting in such a manner to enhance the image of the specific retail industry.

On achievement of this unit standard, the learner will be able to:

    • Identify early buying signals and act thereupon.
    • Negotiate and/or agree to the terms and conditions of the sale.
    • Prepare quotations according to organisational standard policies and procedures.
    • Handle and deal with customer objections and concerns.
    • Describe the current state of a specific industry.
    • Close the deal and obtain customer commitment.

2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE

It is assumed that a learner will be competent in:

    • Communication at NQF Level 3.
    • Mathematical Literacy at NQF Level 3.

3. DURATION

11 Days

4. UNIT STANDARDS REFERENCE

259918    Evaluate personal sales performance in the retail industry    NQF 4   5 credits

259886    Conduct sales and support services    NQF 4   16 credits

259881    Prepare and deliver a purchased vehicle to a customer    NQF 4   8 credits

5. COST

Please refer to office for formal quotation.

 

Total Page Visits: 115 - Today Page Visits: 1

Leave a reply

Your email address will not be published. Required fields are marked *