On-the-job Coaching

On-the-job Coaching

ON-THE-JOB-COACHING

1. SCOPE

Qualifying learners are able to:

• Describe the basic principles of training
• Explain the importance of questioning techniques and give examples of questions
• Distinguish the concepts of coaching and training from each other
• Describe alternative arrangements for coaching
• Identify the need for coaching through discussions with the person to be coached
• Arrange a specific time and place for the coaching session, and prepare for it
• Communicate theory and knowledge associated with the coaching session
• Complete the coaching session
• Give honest feedback and encourage the learner to ask questions
• Monitor the ongoing progress and give ongoing feedback in the workplace
• Identify possible problems that may occur in relation to coaching
• Develop a plan for individual coaching, taking the needs of the team into account

2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE

It is assumed that a learner will be competent in:

• Communication at NQF Level 2
• Mathematical Literacy at NQF Level 2.

3. DURATION

2 Days

4. UNIT STANDARD REFERENCE

7818    Conduct on-the-job coaching     NQF 5     5 Credits

5. COST

Please refer to office for formal quotation.

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