1. SCOPE
Qualifying learners are able to:
• Describe the basic principles of training
• Explain the importance of questioning techniques and give examples of questions
• Distinguish the concepts of coaching and training from each other
• Describe alternative arrangements for coaching
• Identify the need for coaching through discussions with the person to be coached
• Arrange a specific time and place for the coaching session, and prepare for it
• Communicate theory and knowledge associated with the coaching session
• Complete the coaching session
• Give honest feedback and encourage the learner to ask questions
• Monitor the ongoing progress and give ongoing feedback in the workplace
• Identify possible problems that may occur in relation to coaching
• Develop a plan for individual coaching, taking the needs of the team into account
2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE
It is assumed that a learner will be competent in:
• Communication at NQF Level 2
• Mathematical Literacy at NQF Level 2.
3. DURATION
2 Days
4. UNIT STANDARD REFERENCE
7818 Conduct on-the-job coaching NQF 5 5 Credits
5. COST
Please refer to office for formal quotation.