Diversity in the Workplace

Diversity in the Workplace

DIVERSITY IN THE WORKPLACE

1. SCOPE

Identify a conflict situation and communicate in such a way that the conflict can be resolved in a constructive manner.  Understand the concept “diversity in the workplace” and demonstrate a basic understanding of the importance of diversity management.

2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE

ABET Level 4 Literacy

3. DURATION

 2 Days

4. UNIT STANDARDS REFERENCE

9533    Use communication skills to handle and resolve conflict in the workplace    NQF 3   3 credits

116720    Show understanding of diversity in the workplace    NQF 3   3 credits

5. COST

Please refer to office for formal quotation.

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