Diversity in the Workplace
DIVERSITY IN THE WORKPLACE
Identify a conflict situation and communicate in such a way that the conflict can be resolved in a constructive manner. Understand the concept “diversity in the workplace” and demonstrate a basic understanding of the importance of diversity management.
2. PROGRAMME ENTRY REQUIREMENTS / LEARNING ASSUMED TO BE IN PLACE
ABET Level 4 Literacy
4. UNIT STANDARDS REFERENCE
9533 Use communication skills to handle and resolve conflict in the workplace NQF 3 3 credits
116720 Show understanding of diversity in the workplace NQF 3 3 credits
Please refer to office for formal quotation.